Shipping Information

Delivery

Delivery charges and timescales vary depending on the type of products ordered, the service you select and the delivery address. Normal UK orders will be ready for dispatch between 1 to 3 days unless otherwise stated.


Please note that certain products and services may be subject to alternative delivery charges, restrictions and/or timescales. In particular:

  • Bespoke Orders 

  • Commissions 

  • International Sales


All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

In the UK, delivery charge refunds can only be made in accordance with your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your statutory rights see “Your Right to Cancel” 

International Delivery

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. Wimblett Products reserves the right to define what can and cannot be delivered to which destination.

Delays

Where the supply of your product(s) or service(s) is delayed or prevented for reasons beyond our control (for example, material shortages, import delays or higher than anticipated demand) we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Changes To Your Order

Any changes to your order must be notified to us within a reasonable time. If you amend or change your order you may find there are changes to your delivery timetable and / or the price you pay for the item. 

We cannot accept returns on certain items due to the nature of the products ( for example, personalised items, bespoke items. )